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Technical support

Existing customers and anyone facing an active incident can raise a request here. Urgent requests are triaged first.

What happens next

  1. Your request reaches the right team.
  2. A specialist reviews it and replies to your work email.
  3. We agree a call, scope or next action.

Tip: If you suspect ransomware: isolate affected machines from the network, but don't power them off or wipe them. Preserve evidence.

Other requests: see all contact options.

Raise a support request

Active incident? Choose “Urgent” and describe what you see. Urgent requests are triaged first.

Please enter your name.
Please enter a valid email.
Please enter your organisation.
Please tell us what is affected.
Priority
Please add a short description.